my brand new ceiling fan fell off the ceiling (don’t ask) and broke right where the blade attaches to the fan. It is a metal fan blade attachment that broke. its not a normal looking piece and it sort of art deco looking. i asked someone to weld it, he told me he couldn’t since it was chrome. i’ve looked high and low and can’t find the part. the website tells me to go to home depot (apparently thier only retailer). home depot only sells standard fan blade attachments and not one like this one. anyone know what i could do besides buying another fan? it was a pretty expensive fan and was beautiful.

Home Depot is the worst when it comes to customer service! Have you tried Expo? It’s an upscale store operated by Home Depot. Even if they don’t have the part, they can order it for you. Ask them to do this. They have the catalogues and you can look through them yourself. Good luck!

We have two harbor breeze ceiling fans in our sun room with two separate remotes. They’ve worked great until the past couple of months. You have to push the buttons really hard for the light to come on the remote. One is worse than the other. I can’t find harbor breeze’s website. What could I do and what is wrong with the remotes? Thanks

remote contacts are bent or need to be cleaned………..

The fan is stuck on the low setting with the lights on. How do i fix it please? When i pull on the chain nothing happens, it will not shut off the light or change the speed of the fan. It stays on all the time now!

thank you to all!!!

Probably a bad switch in the fan that the chain connects to. They can be replaced. There are usually two chains connected to switches – one of them for the light, the other for the fan.